Plumbing emergencies are unfortunately a lot more common than people might like to think. To make matters worse, finding reliable plumbing service is not as simple as we wish it’d be – unless you live in Pittsburgh, in which case you could just call Mr. Rooter Plumbing. Here at Mr. Rooter Plumbing of Pittsburgh, we respond to calls at every hour of the day. Today, we are here to share some tips on how you can find reliable plumbing service in your area. If these don’t help, then consider exploring our blog posts to find some DIY remedies to your problem. If you live in the Pittsburgh area, then call Mr. Rooter Plumbing to speak with a live representative to schedule reliable plumber in Washington, PA and all nearby towns.
#1: Ask Friends, Family, and Neighbors
Surely your friends, family, and neighbors have experienced plumbing problems. Ask them about how they went about finding a reliable plumbing company, or just ask if they have a recommendation. Even learning which companies NOT to choose can be helpful.
#2: Search the Web
Finding plumbers in the area can be as simple as searching the web for “emergency plumbing near me.” Granted, that long list of options will likely include charlatans and unqualified individuals. Our other tips will help narrow down the options.
#3: Check Their Website
If you have a list of options, then check their websites. A reputable business will be conscious of their appearance – whether that’s in the cyber world or the real world. If the company has a professionally designed website, then you can safely assume they value their reputation.
While you are on their website, check their address and authenticate it by searching that address on a mapping platform such as Google Maps. If the address is fake, then move on to your next choice.
#4: Check Their Customer Reviews & BBB
You can’t make your decision off of only the website. After all, the business is going to be bias and sophisticated scammers can make a website as well. Check third-party website for customer reviews of the business. The Better Business Bureau is a good source for such reviews. Remember, however, that customers can be just as deceitful and even spiteful. Read multiple reviews of varying ratings to get a more objective evaluation of the business.
#5: Call Them
By now, you have probably narrowed down your list to a couple, or few, options. It’s time to give them a call. Do they pick up the first time? If so, are they friendly and engaging? Or are they rude and neglectful? If the customer representatives are not helpful, then it is safe to assume the plumbers are just as careless.
#6: Ask for Credentials and Pricing
A reputable and professional business will not have anything to hide. While you are on the phone with the representative, ask them about the business’ and plumbers’ credentials. Is the business insured? Are the plumber in Franklin Park or in your area certified or regularly trained? You can also ask about pricing. If the business can’t give you even a price estimate, then carry on to the next option.