Cleaning a commercial space requires specialized knowledge of cleaning and maintenance practices. Commercial cleaning companies may also be responsible for completing maintenance and repair services.
Businesses can hire full-time janitors, have their employees clean in addition to their regular duties or contract with professional cleaning service providers. Choosing the right company can save time and money and provide a better customer first impression.
Experience
The cleanliness of a building leaves a lasting impression on clients and visitors. It also protects equipment and extends the life of the furniture.
Commercial cleaning services can be performed regularly or as needed. Different types of structures require specialized cleaning techniques like commercial building exterior cleaning.
Companies can hire a full-time janitorial staff, have their existing employees do the cleaning in addition to their other duties or work with a professional cleaning service. NYC businesses should always choose the latter option for several reasons.
When looking for a commercial cleaning service, choosing one with experience is important. This includes a history of working in your industry, the ability to provide references from satisfied customers and an understanding of your business’s specific needs. In the case of an emergency, a cleaning company with a solid service framework that allows for communication and responsiveness will be able to handle problems quickly and effectively.
Dedicated Staff
In addition to their cleaning expertise, the best commercial janitorial services have a dedicated staff that can work with each client. Having one point of contact is important for communication and managing client expectations. This is especially helpful when working with clients with specific requirements like specialized equipment or high standards for certain areas of the building.
While hiring someone to scrub toilets, vacuum the foyer, and dust offices might be tempting, this takes time to focus on growing and expanding your business. In addition, you must pay extra taxes, provide benefits and carry insurance for an employee that will need to be trained.
With a cleaning service, you can pay a flat rate to save you money in the long run. In addition, a company that has a dedicated team is much more likely to provide consistent service that meets or exceeds your expectations.
Safety
Professional cleaning services provide a wide range of safety measures for their employees. This includes training employees on properly using chemicals and equipment and following all relevant health and safety regulations. This helps reduce the risk of injuries to workers or property damage.
Additionally, professional cleaning services often conduct thorough risk assessments for each job before they begin work. This is especially important for highly regulated buildings like hospitals, schools or industrial warehouses. It’s also a legal requirement for certain types of cleaning, such as ductwork cleaning or disinfecting restaurants.
Lastly, cleaning businesses typically carry liability insurance and bonding for their employees. This protects the clients if a worker causes property damage or steals items during their shift. Using specialized equipment also allows janitorial staff to perform cleaning tasks like carpet cleaning more efficiently, meaning they can clean larger spaces in less time. This increases productivity and enables the business to focus on its core activities.
Customer Service
A high-quality cleaning service should always keep customer satisfaction in mind. They can do this by offering various services to meet different needs, providing consistent and reliable work, and focusing on preventative maintenance to help customers save money and avoid expensive restoration or repair costs.
For example, a consumer cleaning company may focus on residential spaces and provide more individualized attention to each client. This means working with each individual to create a customized cleaning plan that fits their needs and budget.
Commercial cleaning services may also offer specialized services like disaster cleanup and restoration. These jobs require a highly trained team to handle emergencies and respond quickly to restore damaged areas. In addition, they must have the resources to clean large structures and ensure a safe and healthy environment for their clients. This often includes specialized tools and equipment to remove hazardous materials and bacteria from hard-to-reach areas.
